Beacon
D2C e-commerce

The channel your customers actually open

Email gets ignored. WhatsApp gets read in four minutes. Beacon connects your store to WhatsApp so cart recovery, order updates, COD confirmation, and win-back campaigns run on the channel your customers already live in.

4 min
median WhatsApp response time
1 thread
from cart abandon to payment
0
channels your team has to juggle
The problem

What usually breaks

Carts die silently

A checkout abandon triggers a thread, not an email nobody opens. Cart contents and a payment link come with it.

COD orders leak margin

Confirm cash-on-delivery orders in-thread before dispatch and cut return-to-origin losses.

Support is scattered

Order lookups, returns, and WISMO questions land in one inbox with the order attached.

Repeat purchase is guesswork

Segment by product, order value, and recency, then run replenishment campaigns with real attribution.

The workflow

How it runs on Beacon

01

Connect your store

Shopify or WooCommerce sync brings orders, catalog, and customers in.

02

Wire the triggers

Cart abandon, order placed, shipped, delivered, and review request.

03

Launch campaigns

Segment by purchase behavior and broadcast from approved templates.

04

Read the revenue

Attribute recovered carts and campaign revenue back to each message.

Run WhatsApp the way d2c e-commerce teams should

Tell us what you're building. We'll show you the platform and talk numbers.

Talk to us